Exposing the Sales Gap

Download our State of the Nation report summarising our consultation with leaders from global law firms as well as C-suite/GC buyers of legal services on the challenges faced by law firms in achieving growth, and the part sales capability and confidence amongst partners plays in this.

Leadership Equation

PCA Leadership Equation™

We believe true leadership is about harnessing the ability to put people first when making decisions. When people are truly at the centre of how a firm makes its biggest decisions, the rewards are measured in growth, sustainability and longevity.

Our unique Leadership Equation™ breaks down the characteristics of great leaders and provides the practical framework to cover the capabilities we may cover in your programme.

Leadership Equation

Technical Quotient

A Leader’s expertise
and knowledge

Emotional Quotient

A Leader’s capability to relate to themselves and to others

Decency Quotient

A Leader’s purpose,
values and morality

Multiplier Quotient

A Leader’s capability
to empower humanity

Technical Quotient (TQ)

A Leader’s expertise and knowledge

Leading with empathy and purpose is a crucial skill for today’s leaders and at the heart of our TQ modules. With digital advances resulting in more geographically-dispersed teams, demonstrating confidence and clarity has taken on even greater importance.

Leadership Attributes

Emotional Quotient (EQ)

A Leader’s capability to relate to themselves and to others

Mental health and well being are central tenets of the modern leadership skillset. An increased capacity for care, empathy and resilience creates the space for everyone to perform at their best, while bringing a more human-centred focus to the management of others.

Leadership Attributes

Decency Quotient (DQ)

A Leader’s purpose, values and morality

Firms with purpose and people at their centre achieve strong growth and improve resilience. Creating diverse and inclusive cultures call for a unique set of leadership skills. We call this the Decency Quotient, which helps teams and individuals deliver on their cultural leadership aspirations.

Leadership Attributes

Multiplier Quotient (MQ)

A Leader’s capability to empower humanity

Each of the leadership quotients creates powerful benefits, but skilfully combined they deliver outstanding multiplier effects greater than the sum of their parts. Modern firms face myriad and rapidly-changing demands. Successfully balancing the leadership equation future-proofs firms for resilience, agility and growth.

Leadership Attributes

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