PCA Training Topics

We offer training in a variety of conversations, covering all of your people skills competencies:

  • Client Relationship Management
  • Business Development
  • People Management
  • Personal Impact
  • Career Management
  • Project Management

In the list below, we’ve split  our 6 People Skills competencies into a variety of critical conversations, identified as part of our on going consultation with the legal sector.


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For our Standalone Masterclasses, please choose one of the below competencies and one specific conversation for us to focus the masterclass on.

For our Advanced Courses, please choose one of the below competencies – we will cover all the listed conversations in that competency (or other conversations of your choice)

For our Critical Conversation Programme, which can cover all six competencies, please choose one of the below conversations per competency for us to focus on in each module.

Alternatively, if you can’t see the conversations you’re after, we are able to tailor each of our products to suit your exact training needs – just get in touch.

Competency 1: Client Relationship Management

  • Negotiating with the client
  • Delivering a difficult message
  • Handling a difficult client’s demands
  • Conducting a post matter review

Competency 2: Business Development

  • Networking events
  • Practising upcoming client pitches
  • Initial client calls and follow-up
  • Asking for more work

Competency 3: People Management

  • Influencing conversations
  • Delivering feedback (upwards, sideways, downwards and receiving)
  • Cross generational conversations (incl. Gen X, Y, Z)
  • Delegating (upwards, sideways, downwards and receiving)

Competency 4: Personal Impact

  • Confidence and mindset
  • Brand me and elevator pitches
  • Giving presentations (internal and external)
  • Assertive adult communication

Competency 5: Career Management

  • Handling performance reviews and appraisals (giving and receiving)
  • Coaching and supervisory conversations
  • Challenging conversations around career transition (giving and receiving)
  • Motivation, engagement and retention

Competency 6: Project Management

  • Inter-office collaboration
  • Scoping and kick-off meetings
  • Resourcing teams profitably
  • Saying no and managing expectations

If you would like to discuss any of our topics, or ask us to add a topic specifically to your needs, simply get in touch.

PCA Training Topics - PCA LAW