Conflict is a fact of life. It can and will arise at any time. The most important thing about conflict is how you resolve it, it really can make or break a relationship, it’s your choice.
The first step to conflict resolution is to decide on an appropriate strategy. You can only decide on a strategy when you understand which type of conflict you are dealing with.
Typically, as a guiding rule, the earlier you deal with a conflict the better. This is because positions are not so entrenched, other people haven’t been involved and the negative emotions are not so extreme.
Working on conflict resolution, is a life-long process. It’s an excellent tool for introspection. If you are strong enough to admit mistakes and ignore a damaged ego, than you will start to enjoy improved, deeper relationships.
Leila is PCA’s Head Editor and Researcher. She holds a 1st class Law with Business degree and became a published author at 25. Former crime investigator turned business journalist. On a mission to show businesses that presenteeism is a thing of the past. Everything seems impossible until it’s done. Typically found working from a white beach in South-East Asia embracing rapidly changing technology.